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Order 629009. No Delivery, no customer support.

Will not take responsibility even though they purchased the shipping. This is a China organization. It takes a long time (3.5 weeks) and ultimately it never arrived. They insist I track it down with USPS.

They won’t do anything even though they paid for shipping and it’s their responsibility. I tried to contact USPS, I spent 45 minutes on hold, and I tried online with their terrible online customer service. Unlikely that will go anywhere. I just disputed with American Express.

I can trust them. You can’t trust these companies.

They clearly do not care about customer service, customer opinion. They just want your money.

Product or Service Mentioned: Getnamenecklace Necklace.

Reason of review: Problem with delivery.

Monetary Loss: $57.

Preferred solution: Full refund.

I didn't like: No delivery no customer support in china, Take no responsibility u must track it.

Company wrote 0 private or public responses to the review from Nov 19.
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Anonymous
#1605076

Same story , different person! I ordered a personalized necklace for a Christmas gift.

Email stars it was mailed out on 11/12/2018. Tracking states arrived in NY on 11/13/2018 and now tracking states it in CHINA. I have emailed and FB messenger and no support thus far.

I will be contact my credit card company for a refund. Scammer alert!!!

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