If I could give them negative stars I would. I ordered a photo engraved sterling silver heart pendant.
Expecting the silver to be a mirror finish as shown on the website. What I got was a piece of junk that could have come out of a quarter machine at the grocery store. The pendant looks like bare metal and I can see the tooling marks from their die cutting process. I have been going back and forth with their customer service which is also a joke.
They have told me that the "shiny craft" necklaces scratch to easy so they don't make them that way. Well, then why are the images on the website nice and polished?
This is a bait and switch scheme and I got caught in it. Now my only option is to PAY to ship it back and then get 70% of my money back.
Product or Service Mentioned: Getnamenecklace Pendant.
Reason of review: Bad quality.