ordered an engraved necklace for my daughter as a Christmas gift.Shopping cart guaranteed delivery BEFORE Christmas.
I received an email stating the necklace has been shipped and will take 15 days to be delivered and it is coming from CHINA! I would never had ordered if I had known it would not be here by Christmas. Requested refund from Pay Pal account. With all the recent bad reviews I have read, hopefully the refund will be quick.
Have to enter at least one hundred words.I appreciate the ability to explain the entire problem (most sights don't allow more than 25-30 words)
Reason of review: Poor customer service.
Monetary Loss: $45.
Preferred solution: Full refund.
I didn't like: Anything about this experience.