ordered an engraved necklace for my daughter as a Christmas gift. Shopping cart guaranteed delivery BEFORE Christmas.
I received an email stating the necklace has been shipped and will take 15 days to be delivered and it is coming from CHINA! I would never had ordered if I had known it would not be here by Christmas. Requested refund from Pay Pal account. With all the recent bad reviews I have read, hopefully the refund will be quick.
Have to enter at least one hundred words. I appreciate the ability to explain the entire problem (most sights don't allow more than 25-30 words)
Reason of review: Poor customer service.
Monetary Loss: $45.
Preferred solution: Full refund.
I didn't like: Anything about this experience.