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Summary of Getnamenecklace Customer Service Calls

64 TOTAL CALLS
5% SUCCESSFUL CONNECTIONS
00:39 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Getnamenecklace to Ask about:

Shipping and Delivery:

  • “I didn't receive any confirmation email”
  • “Shipping”
  • “Why my order hasn’t shipped 570789”

Staff:

  • “Need costumer service”

Request for Information:

  • “No email confirmation”

Refund:

  • “Would like. Refund”

Other:

  • “Problem with my ring”
  • “Bad reviews”
  • “Haven’t received my package and get answer of why”

Getnamenecklace Rating Stats

1.6 out of 5 stars
based on 45 reviews
See all 75 reviews

Rating stats

  1. 32 reviews
  2. 7 reviews
  3. 2 reviews
  4. 2 reviews
  5. 2 reviews

About Getnamenecklace

Top 5 Getnamenecklace Services

Shipping Service, Customer Care

Top 5 Getnamenecklace Products

Necklace, Ring, Pendant

Top 5 Dislikes about Getnamenecklace

Terrible service, Anything about this experience, Lack of contact info, Because i do not have item bought, Refund process

Summary

GetNameNecklace is an online shop which specializes in jewelry sales. The company was founded in July 2011. Its headquarters is based in Kowloon, Hong Kong. GetNameNecklace offers the following products: necklaces, rings, and bracelets. The company provides discounts for all wholesale orders. GetNameNecklace ships their products worldwide. Shipping confirmation with tracking information is sent to customers as soon as product has shipped. The company accepts returns within 60 calendar days of the delivery date. It is possible to cancel or change order for free within 24 hours after the payment is received. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also use PayPal service.

Getnamenecklace reviews and complaints

Getnamenecklace is ranked 166 out of 828 in Jewelry and Accessories category

Payment Methods

VISA

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Getnamenecklace Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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